With a law career spanning over 30 years and a Ph.D. in communications, Joan Kessler, Esq. is a uniquely qualified mediator and arbitrator whose training and education allow her to communicate effectively with attorneys and all parties involved in her matters. She has the legal experience and knowledge to understand even the most complex of legal issues, as well as a background in communication which helps her to develop a rapport with even the most challenging, combative and high profile personalities. Her experience for over a decade as a jury researcher and consultant and her PhD in Communications provide Ms. Kessler with an unusual ability to give insights into what a jury might do as part of her skillful mediator style. Additionally, she uses her ability to speak Spanish and her understanding on intercultural uniqueness in the Korean, Persian, Israeli and other cultures to help resolve disputes through mediation.
As a successful mediator, Ms. Kessler possesses a keen ability to bring parties together to reach resolution on even the most contentious of matters. A Los Angeles Daily Journal article stated “Once Joan gets her teeth into something, there’s no shaking her off…she has boundless energy.” Ms. Kessler brings an endless amount of energy to every mediation and arbitration she handles. A recent Los Angeles Daily Journal article stated, “She is absolutely driven to get parties to settlement…There is constant follow-up”, “With her background as a lawyer and jury consultant, she is able to show people how a case could play out in front of a jury which gets them to become more realistic.” Attorneys have great regard for Ms. Kessler’s abilities, as stated in the Los Angeles Daily Journal, “She’s just extremely bright and has a lot of litigation experience from a lawyer’s perspective, so she knows the pressures that the attorneys are facing, as well as the clients”, “She had a good assessment of the parties, of where they might or might not be willing to go, and she worked the parties to get them to a place where an agreement could be reached, which really required major effort on her part.” Ms. Kessler, a mediator and arbitrator has handled diverse matters including: trust and estate cases, real estate, commercial litigation, business matters (including partnership disputes and shareholder disputes), employment, insurance as well as entertainment cases.
AREAS OF EXPERTISE
• Real Estate
• Entertainment
• Employment/Sexual Harassment/Wrongful Termination
• Commercial Contract/General Business
• Partnership/Shareholder Disputes (including Title Insurance)
• Probate/Trusts & Estates, Accounting/Taxation
• School related injury cases
EDUCATION
• Loyola Law School, Los Angeles, CA – J.D. 1986; Chief Articles Editor, Loyola of Los Angeles International and Comparative Law Journal
• University of Michigan, Ph.D. Speech Communication, 1973
• University of California, Los Angeles, M.A. Speech Communication, 1969
• University of Michigan, A.B. English, 1967
EXAMPLES OF ALTERNATIVE DISPUTE RESOLUTION EXPERIENCE
EMPLOYMENT
• Various sexual harassment cases.
• Various age discrimination cases.
• Various race discrimination cases.
• Various wage and hour cases including individual plaintiffs and class actions.
• Plaintiff sued for Wrongful Termination including sexual harassment issues.
• Plaintiff corporation sued for improper taking of client lists and other trade secrets.
• Plaintiff claimed supervisor of employer created a hostile work environment by causing Plaintiff to view sexually explicit information.
• Plaintiff alleged she was wrongfully terminated and denied promotion and was discriminated against based on her sexual orientation and wrongfully accused of sexually harassing someone in the workplace.
• Alleged multi-million dollar action for alleged sexual orientation discrimination.
• Individual plaintiff and class action cases involving FDCA issues.
• Alleged failure to accommodate cases.
• Alleged whistleblower claims.
• Alleged discrimination cases based on pregnancy related issues.
• Alleged misclassification of employees as independent contractors cases.
REAL ESTATE
• Breach of Contract and alleged conversion of rents and rescission in sale of commercial real estate.
• Residential lot line and easement dispute between property owners.
• Alleged concealment of prior debt in real estate transaction.
• Fraud and Breach of Contract in purchase and sale of residential real estate where mold was found after close of escrow.
• Real estate dispute over whether transaction was a lease or whether there was a veiled security (or loan).
• Real estate broker case alleging failure to disclose termite and water damage.
• Dispute over construction work at a condominium which resulted in damages to a downstairs neighbor unit owner.
• Borrower dispute with lender over alleged oral agreement related to terms of real estate refinancing agreement.
• Alleged non-disclosure of prior water damage in sale of residential real property.
• Alleged Breach of Contract in sale of commercial real estate and related Assignment Agreement.
• Alleged real estate appraisal fraud related to subprime lending.
• Breach of Contract regarding sale of commercial real estate resulting in alleged lost sales and revenues.
• Dispute between Broker and Seller over payment of Real Estate Commissions.
• Dispute over payment of Broker’s commission in residential real estate sale and alleged fraud.
• Alleged failure to disclose a material fact in the sale of a residence against major brokerage.
• Default on the lease by subtenant. Cross Complaint alleged defects to the real property (leaks, etc.).
• A major national corporation sued individuals and a large national bank for millions of dollars. The case involved the allegation that after a sister state judgment was entered, the defendants transferred ownership of the property.
• Adverse possession and prescriptive right claim.
• A lot line dispute with cross complaints that went on for many years before mediation.
• Partners in a real estate transaction disputed distribution of proceeds after sale of property.
• Alleged that seller/seller's agents failed to disclose material fact in sale of property.
• Neighbors dispute over responsibility for damage caused by landslide.
• Title Insurance company cases involving millions of dollars alleging failure to properly issue title insurance policies, equitable subrogation and related issues.
• Dispute of Responsibility for breach of assigned leases.
• Landlord Tenant Dispute.
ENTERTAINMENT
• Dispute between Talent and Manager regarding payments due related to TV project.
• Dispute between special effects company and producer related to negligence on commercial project.
• Dispute related to use of likeness.
• Dispute over alleged defamation on documentary project.
• Dispute over profit participation.
• Dispute over royalty calculations.
• Allegations of improper withholding of distributions related to profit participation on film project.
• Allegations related to failure to secure tax credits on film project.
• Wage and house cases including class actions.
• Advisory Board of Turks and Caicos International Film Festival; Advisory Board of Kauai Film Commission.
• Dispute over payment of insurance policy related to on-set accident.
• Dispute over workers compensation issues related to an accident on a movie set.
• Dispute between East Coast and West Coast beneficiaries of a music library.
COMMERCIAL / BUSINESS
• The Managing Member of an LLC (a very high profile) who owned and ran a well known restaurant sued another high profile person who had raised funds for the restaurant/club. A cross claim ensued.
• A Fortune 500 company sued a corporation and employees for submitting false invoices for services and equipment and for bribing employees to mask the fraud. A whistle blower disclosed the fraud.
• Plaintiff sued for failure to repay on Promissory Note and for fraud in inducing the loan through fraudulent financial statements.
• Shareholders on one side disputed valuation of shares in a buyout. Extensive accounting issues.
• Alleged Breach of Contract for monies due on assignment of health insurance benefits, breach of oral contract, unfair business practices claimed.
• Lender’s claim for breach of Promissory Note.
• Contract dispute over a partnership agreement alleging fraud and breach of fiduciary duty.
• Commercial property dispute over signage and parking issues.
• Alleged negligent loan processing and packaging by a loan broker to a bank and resulting indemnification issues.
• Breach of Contract / Implied Warranty action.
• Dispute over Construction contract in large shopping mall.
• Breach of Contract claim against Defendant for failure to honor its guarantees on retail installment sales contracts assigned to Plaintiff.
• Breach of contract regarding breach in licensing/distribution rights.
• Dispute over terms and enforcement of commercial lease.
• Alleged Breach of Contract for sale of goods.
• Alleged Breach of Property Management Agreement.
• Dispute over various retail installment sales contracts related to the issue of recourse or non-recourse.
• Plaintiff sued on Promissory Note. Defendant raised set offs.
• Plaintiff sued for attorney’s fees and Defendant filed a cross-complaint.
• Large law firm accused of overcharging/failure to communicate with client.
• Breach of Contract claims and alleged fraud and misrepresentations raised by national mortgage company against packager of subprime mortgages.
• Alleged legal malpractice matter.
• Alleged Breach of Contract, Breach of Fiduciary Duty, Fraud.
• Landlord Tenant Alleged Interference with Prospective Advantage by removal of signage and Breach covenant of quiet enjoyment by performing construction in improper manner.
• Banking: Alleged Breach of Warranty and Money due.
• Business Collection dispute.
• Business alleged failure to pay Factor on invoices.
TRUST/ ESTATE/PROBATE
• Dispute over the proper beneficiary of a large bequest including real estate.
• Beneficiaries of Trust assets alleged that Trustee breached fiduciary duties in administering Trust.
• Beneficiaries of Trust disputed division of real property and personal property (pre-litigation).
• Warring family members fought an emotionally charged Breach of Fiduciary Duty case regarding management of real estate. Longstanding family feud issues and millions of dollars in real estate were at issue.
• Co-Trustee brought action to remove the other Co-Trustee for breach of Fiduciary Duty.
• Children of deceased father in dispute with second wife over division of assets pursuant to Trust. Extensive accounting issues.
• Dispute between Co-Trustee and contingent beneficiaries over disposition of real estate of the Trust and other issues.
• Transfer of property related to testamentary bequest was in dispute. Undue influence was alleged.
• Special administrator for real estate with extensive tax and accounting and real property issues.
ACCOUNTING
• Dispute over Generally Accepted Accounting Principles (GAAP) including sophisticated principles related to trust issues.
The matter involved a clothing company buyout and related inventory valuation. There was approximately $15,000,000 in dispute.
• Dispute among multiple heirs to an estate.
Involved accounting, inventory and appraisal issues.
Amount in issue was many millions of dollars in real property.
• Shareholders dispute over distributions and corporate governance.
Many sophisticated accounting issues involving valuation of minority shareholder, for lack of control and lack of marketability.
Dispute over business valuation.
Assets alleged value approximately $35,000,000.
• Trust/estate dispute over accounting issues in a trust matter.
Dispute over sale of trust real property and who had the right to sell.
• Trust/ estate dispute between daughter of decedent and husband of decedent over disposition of stock accounts, residence and retirement accounts.
Dispute over validity of joint tenancy and accounting issues.
TAX
• Sophisticated tax issues of a Family Limited Partnership (FLP) related to tax and estate issues.
Family estate planning and real estate issues related to FLP’s.
Involved assets with alleged value of 10s of millions of dollars.
• Dispute over Generally Accepted Accounting Principles (GAAP) including sophisticated principles related to trust issues.
There was approximately $15,000,000 in dispute.
Also, involved sophisticated tax issues related to sale of a closely held company.
• Dispute among heirs to an estate.
Involved accounting, inventory and appraisal issues.
Amount in issue was many millions in real property.
Also involved tax issues related to sale of multiple million dollar real estate parcel.
• Shareholders dispute over distributions and corporate governance.
Involved sophisticated tax issues involved with conversion to Sub Chapter S corporation.
Needed neutral to, among other things, interview and select valuation company, assets valued at 10s of millions in real property.
• Allegations related to Franchise Tax Board Real Estate valuations claims.
Involved company seeking to get lower assessments on Real Property.
Dispute over percentage due to company who got reduced assessment on real estate.
PERSONAL INJURY
• Various cases of alleged personal injury damages resulting from a motor vehicle accidents.
• Various cases of personal Injury and worker’s compensation matters related to industrial accidents.
• Personal Injury claim against vendor alleging damages from slip and fall incident at work.
• Personal Injury claim resulting from industrial accident in operation of machinery.
• Personal Injury action related to automobile accident. Plaintiff sought damages against Defendant and Defendant’s employer for damages.
• Discovery Referee for depositions and related discovery.
• Alleged six figures damages in premises liability case.
EMPLOYMENT HISTORY
• Mediator, Arbitrator and Special Master, JAMS, 2017 – Present.
• Attorney, Mediator and Arbitrator – Kessler & Kessler, A Law Corporation, President and Shareholder, 1994 – 2017.
• Managing Director, CaseXplorer Arbitration and CaseXplorer Mediation, 2014 – Present. Develop mock juror and evaluative arbitrator online analysis tools for use in mediations and arbitrations.
• Arbitrator and Mediator at American Arbitration Association – 2010 to Present.
• Mediator Panel – USDC, 2012-Present.
• Mediator, Arbitrator, Discovery Referee – ADR Services, Inc., 2006 – 2013.
• Attorney – Gold, Marks, Ring & Pepper, 1990 – 1993.
• Attorney – Frandzel & Share, A Law Corporation, 1986 – 1990.
• Extern – California Court of Appeal, 1985-1986.
• Associate Professor – California State University, Northridge. Tenured, Department of Speech Communication, 1977-1983; Honors, Danforth Fellowship, 1981-1986; National Endowment for the Humanities Fellowship, 1977-1979; Women’s Center Board of Directors.
• Assistant Professor – Loyola University of Chicago, Department of Communication, 1973-1976.
PROFESSIONAL AFFILIATIONS/AWARDS
• Admitted to the State Bar of California.
• Admitted to the U.S. Tax Court.
• Admitted to the U.S. District Court, Central District of California.
• Member, American, Los Angeles County and Beverly Hills Bar Associations.
• Member, Women Lawyers Association of Los Angeles.
• Member, Organization of Women Executives, 1996-Present.
• Member, Southern California Mediation Association, 2006-Present.
• Member, California Academy of Distinguished Neutrals, 2008-Present.
• Associate Editor, Consumer Attorneys Association of Los Angeles (CAALA) “Advocate” Magazine 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015.
• Named in the “Top Lawyers” list by the Beverly Hills Courier, 2010.
• Peer-rated “AV Preeminent” by Martindale-Hubbell (since 1997 to present), highest possible rating in both legal ability and ethical standards.
• Named through the years on multiple lists of Who’s Who, including: Who’s Who In America, Who’s Who In American Law, Who’s Who Of American Women, etc.
• Named in the “Corporate Counsel Super Lawyers Edition.”
• Southern California Super Lawyer, 2006 - 2009, 2012 - 2018.
• Daily Journal’s 2006 Top Women Litigators.
• Los Angeles Superior Court Awardee in Mediation – 2008.
• United States District Court Mediator Panel, 2012 – Present.
• Member, Executive Committee, Business Section, Beverly Hills Bar Association, 2013 – Present.
COMMUNITY SERVICE
• Los Angeles City Attorney’s Office Transition/Advisory Team Member, 2001 - 2004.
• Board of Governors, City of Hope, Member of Executive Committee. 1994 - 1999.
• Advisory Council, University of Michigan Rackham Graduate School. 1992 - Present.
• Board of Directors (Western States Board), National Jewish Center for Immunology & Respiratory Medicine, Denver, Colorado. 1991 - 1995.
• Board of Directors, St. Vincent’s Hospital Foundation. 1990 – 2007.
• Board of Directors, St. Vincent’s Meals on Wheels, 2007 – 2009. • Board of Directors, American Cancer Society, San Fernando Valley Unit. 1982 - 1983.
• Advisory Board, Kauai Film Commission. 2003 - Present.
• Advisory Board, Turks & Caicos International Film Festival – 2006.
• Advisory Board, Loyola Law School Center for Conflict Resolution, 2008 – Present. • Board of Governors, Loyola Law School, 2013 – Present.
• Board of Trustees, University of Michigan Hillel, 2013 – Present.
SELECTED PAPERS AND PUBLICATIONS
• Note, An Empirical Study of Six- and Twelve-member Jury Decision-making Processes, 6 U. of Mich. J. L. Ref. 712 (1973) (CITED IN) Colgrove v. Battin 413 U.S. 149, 159 (1973); Georgia v. Ballew 435 U.S. 223, 238, 242 (1978). Click here to read article
• Kessler, A Content Analytic Comparison of the Six- and Twelve-member Jury Decision-making Process. Unpublished Ph.D. dissertation, University of Michigan (1973).
• Kessler, The Social Psychology of Jury Deliberation, in R. J. Simon (Ed.), The Jury System in America, A Critical Overview, Beverly Hills: Sage Publications (1975). Click here to read article
• Kessler, Karnes & Follert, “The Effect of Juror Sex on the Decision-making of Student and Actual Jurors in a Simulated Civil Case,” S C A convention paper, Houston (1975).
• Kulka & Kessler, “Is Justice Really Blind? -- The Influence of Litigant Physical Attractiveness on Juridical Judgment,” 8 Journal of Applied Social Psychology 366 (1978).
• Kessler, “Use of Videotape for the Expert Witness,” 28 Journal of the American Academy of Forensic Science (April, 1983). Click here to read article
• Benson and Kessler, “Legalese v. Plain English: An Empirical Study of Persuasion and Credibility in Appellate Brief Writing,” 20 Loyola of Los Angeles Law Review (January, 1987). Click here to read article
• Kessler, “The Lawyer’s Intercultural Communication Problems with Clients from Diverse Cultures,” Northwestern Journal of International Law and Business 64 (Spring, 1988). Click here to read article • Kessler, “Are Lender Liability Actions Alive and Well?” Western Independent Bankers Newsline (October, 1989).
• University of Michigan, Rackham School, Alumni Magazine, 2005, article, page 10. Click here to read article • Moderator, Women's Lawyers Association of Los Angeles seminar "Get a Life and Stay Successful - Balancing Work, Life, and Family" (May, 2006).
• Moderator, Women's Lawyers Association of Los Angeles seminar "Communication Strategies In Dispute Resolution: How To Have A Successful Mediation - And Make The Settlement Stick" (April, 2007).
• Kessler, "Beyond the Golden Rule: Successful Intercultural Mediations" Volume 34, Number 10, Advocate (October, 2007). Click here to read article
• Kessler, “Cross-Cultural Communication in Mediations” Southern California Mediation Association Annual Conference (November, 2007).
• “Mediator Draws on Her Multifaceted Careers”, Los Angeles Daily Journal (April 18, 2008). Click here to read article
• Kessler, "Mediation Roadmap: The Mediation Brief - Plain English Trumps Legalese" Volume 35, Number 10, Advocate (October, 2008). Click here to read article
• Moderator, Southern California Mediation Association 20th Annual Mediation Conference “Solution Focused Mediation: Using Concepts from Quantum Mechanics and Neuroscience to Resolve Conflict (November, 2008).
• Kessler, "The Mediation Isn’t Successful if the Settlement Doesn’t Stick", Volume 36, Number 10, Advocate (October, 2009). Click here to read article
• Speaker, Southern California Mediation Association 21st Annual Mediation Conference “Negotiating in the Female Voice: What We Can Learn From Our Women Colleagues (Not For Women ONLY)” (November, 2009).
• Kessler, "Key Elements of the Successful Mediation", Volume 37, Number 9, Advocate (September, 2010). Click here to read article • Speaker, Southern California Mediation Association 22nd Annual Mediation Conference “Public Relations for Mediators” (November, 2010).
• Kessler, "The Connection between Mediation and Military Strategy", Daily Journal (July 8, 2011). Click here to read article
• Kessler, "Is Collegiality a Thing of the Past?", Volume 38, Number 9, Advocate (September 2011). Click here to read article • Speaker, Southern California Mediation Association 23rd Annual Mediation Conference “Intercultural Mediation Awareness and Strategies” (November, 2011).
• Moderator, PROVISORS, Century City, "Ethics in Mediation" (January 13, 2012).
• Kessler, "Brinker ruling expands the bag of tricks available to mediators", Los Angeles Daily Journal (April 23, 2012).
• Kessler, "Caucus or Joint Session: To Meet or Not to Meet?", Volume 39, Number 9, Advocate (September 2012). Click here to read article
• Kessler, "Catching Up with Justice Kagan", Los Angeles Daily Journal (September 14, 2012).
• Speaker, Southern California Mediation Association 24th Annual Mediation Conference “How Attorneys Succeed and Fail in Mediation” (November, 2012).
• Kessler, "Interview with Ken Feinberg", Volume 40, Number 9, Advocate (September 2013).
• Kessler, "Deep-seated issues lurk in family business disputes", Los Angeles Daily Journal (November 8, 2013).
• Kessler, "Interview: the go-to guy for arbitrating victims' funds", Los Angeles Daily Journal (November 15, 2013).
• Moderator, Beverly Hills Bar Association, "Assisting Businesses and Employees in Reducing Employment Related Litigation Through Training, Investigations and Pre-litigation Mediations (June, 2014).
• Kessler, "Pre-litigation mediation, a signal of weakness or a sign of strength?" Volume 41, Number 9, Advocate (September, 2014). Click here to read article
• Kessler, "Pre-litigation mediation, a signal of weakness or a sign of strength?" Plaintiff (September, 2014). Click here to read article
• Speaker, Southern California Mediation Association 26th Annual Mediation Conference “New Technology and Innovative Procedures in ADR” (November, 2014).
• Kessler & Turner, “The Innovative Online Arbitration Evaluation Tool: CaseXplorer® ArbitrationTM”, LexisNexis® Emerging Issues Analysis, Research Solutions (April, 2015). Click here to read article
• Kessler, “Reflecting back on 10 years of Advocate’s ADR issue” Volume 42, Number 9, Advocate (August, 2016).
• Kessler, “When All Hope is Lost, is Settlement Possible?”, JAMS Employment Matters Newsletter Winter 2017 (October, 2017).
• Kessler & Holley, “Why should you compromise? A mediator’s take.”, Los Angeles Daily Journal (November 13, 2017).
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